This web-portal describes what we learned working with over 1,000 teams to enhance performance and reduce risk. This journey began in 1990, when I (Charlie Pellerin) was in my eighth year leading the Hubble Space Telescope development team. My team built, and then launched the world’s most anticipated telescope. We then discovered that Hubble telescope had a flawed mirror, and was useless. When I thought things could not get any worse, the Failure Review Board reported that the root cause was a “leadership failure.” I was the leader of the Hubble team. After I mounted Hubble’s space repair mission, I dedicated myself to understanding how social forces affect people and teams. You can read more background here.

You might find this “4-D Systems User’s Manual” useful as well.

"Charlie Pellerin invented a way for team members to achieve superior business performance and in the process live richer and more compassionate lives. By teaching us how to understand our customer's mindset and then to authentically shape our offering in response, he helped us win three major competitive proposals worth $9 billion."
- Greg Davidson, Director of Capture and Proposal Operations, Northrop Grumman Space Technology
How NASA Builds Teams cover art
We ask teams to decide whether they want a “Three-day Workshop,” or behavior-specific modules as they process each Team Development (Assessment). Use these resources to present a workshop or module: You can also use a subset of these slides to provide “One Day Introductions,” as we do, for “publics.”
Dr. Pellerin knows how NASA works from long experience within the organization, and years of collaboration with the agency from outside. What he has learned about how NASA puts together teams to attain out-of-this-world goals will help you and your organization achieve your goals.
- Dr. Michael D. Griffin, NASA Administrator, 2005-2009
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